1. Collected Information

2. Information Usage

3. Third-Party Access

4. Security

5. Data Retention

6. Your Rights

7. Cookies

8. Policy Changes

9. Contact Us

We may collect the following information:

• Name, phone number, and email address
• Vehicle details (make, model, registration)
• Booking time, location, and service requested
• IP address and browser type (for website analytics)

We use your data to:

• Process and manage bookings
• Communicate with you regarding your appointment
• Send appointment reminders or service updates
• Improve our website and customer experience
• Comply with our legal obligations

We only process your data where we have a lawful basis, including:

• Contractual obligation – to fulfil your booking
• Legitimate interest – to improve services and protect our business
• Legal obligation – to meet record-keeping or compliance requirements
• Consent – when required for marketing or optional updates
• You can withdraw your consent at any time by contacting us.

We may share your data with trusted third-party providers strictly for the purposes of:

• Processing your booking (e.g. online scheduling platforms)
• Processing your payment securely (e.g. payment gateways like Stripe)
• Website analytics and performance tracking

SimplyBook.me, our online booking system, acts as a data processor and stores personal data necessary for scheduling and managing appointments. They process this data in accordance with their Privacy Policy and the Data Processing Agreement we have with them.

All third-party service providers we use are required to comply with applicable UK data protection laws and may only process your data under our instruction and for the specific purpose they were engaged.

We take reasonable and appropriate steps to secure your personal information and protect it from loss, misuse, or unauthorised access. However, no method of internet transmission is 100% secure, and use of our website is at your own risk.

We keep your personal data only for as long as necessary to:

• Deliver our services
• Comply with legal, tax, or regulatory obligations
• Handle any disputes or customer support queries

After this, your information is securely deleted or anonymised.

Under UK GDPR, you have the right to:

Request access to your personal data

Request corrections or deletion of your data

Withdraw consent for marketing at any time

Lodge a complaint with the ICO if you believe your data is being mishandled

To request any of the above, email: info@mobiledetailingwakefield.co.uk.

Our site may use cookies to improve functionality and track performance. You can adjust cookie settings through your browser.

We may update this Privacy Policy occasionally. Any updates will be posted on this page, and the date of the latest revision will be noted above. Continued use of our Site after changes means you accept the revised policy.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Mobile Detailing Wakefield
Wakefield, West Yorkshire, England
info@mobiledetailingwakefield.co.uk
01924 975533